The flag and banner business is far more complicated than you might’ve imagined. But when you order from Flag and Banner, you’ll get more than a vibrant decoration for your front yard or business. You’ll also have access to our roster of flag wizards who will make sure you order the right product for your application.
If you have questions, just ask! They have a combined 60+ years of experience, tons of patience, and a deep passion for flags. We know you will find them extremely helpful. Let’s meet them and learn a few common mistakes people make when ordering or displaying flags.
Grady McCoyFlagpole Expert
You can't get higher to the top of our food chain than Grady McCoy. He married FlagandBanner's owner Kerry McCoy and has been in the flag business for 25+ years. In that time he’s become an industry expert in flags, banners, and flagpoles. Before starting in the flag business, Grady worked as an investment banker.
Watch Grady's video on how to replace your flagpole rope.
Common mistake: At events, sometimes the flag is displayed on the audience’s right instead of the left.
Fun fact: He was born on Abe Lincoln's birthday, but of all the U.S. presidents, he looks the most like Bill Clinton. Would you agree?
Favorite flag: Old Glory
Phone: 501-375-7633 ext. 104
Kirk WygalCustom Flag Expert
In his 11+ years at Flag and Banner, Kirk has come across almost every flag-conundrum and can answer any question you might have about flags, poles and other accessories. He originally handled flags in high school JROTC, and then in the U.S. Navy. Kirk served in the Navy as a QM3 (also known as Petty Officer 3rd Class).
Common mistake: Many times customers get a double-sided flag as opposed to the standard or traditional “single reverse” style flag. Double sided flags have three-pieces of material and don’t “fly” as well. They are heavier and will drape down the flagpole.
Watch my What's the Difference? Single-Reverse vs. Double-Sided YouTube video to see the differences.
Fun fact: Named after Star Trek's Captain Kirk
Favorite flag: The 1st Navy Jack, which he considers to be the first flag of U.S.
Phone: 501-375-7633 ext. 103
Curtis McNairCustom Sales
Joining the sales team in 2018, Curtis has taken to it like a duck to water. He started in the shipping and receiving department, so he literally has ‘hands-on’ experience, having touched every product we carry. His natural ease with customers makes it apparent he will be a great asset to our team.
Watch Curtis' video for tips on how to lengthen the life of your flag.
Common mistake: Customers think shipping should be free…I agree. UPS doesn’t!!
Fun fact: Curtis is the son of our long-time custom production manager.
Favorite flag: The Razorback flag…yup, he’s a sports fan!
Phone: 501-375-7633 ext. 129
Adrienne McNallyShowroom Sales
Adrienne quickly worked her way up to the position of Showroom Sales Manager. She excels in customer service, sales and merchandising. When asked about working at Flag and Banner, she says, "All of my colleagues are a joy to be around. Rarely do I make it through the day without laughing myself into a belly ache. Kerry is an amazing and inspirational leader. I am constantly learning new things from her. Being able to walk into this historic building everyday is a reminder of her hard work and if you put your mind/heart into it, you can do anything."
Watch Adrienne's video on a common question the showroom receives on what's the difference between nylon, tough tex and cotton.
Most requested items in the showroom: Besides the US and Arkansas flags, military gifts
Fun fact: Adrienne found her kitten underneath our building. She took it home and named it Audrey Horne, after the character on Twin Peaks.
Favorite flag: Erin-Go-Bragh flag
Phone: 501-375-7633 ext. 127