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The flag and banner business is far more complicated than you might’ve imagined. But when you order from Flag and Banner, you’ll get more than a vibrant decoration for your front yard or business. You’ll also have access to our roster of flag wizards who will make sure you order the right product for your application.

If you have questions, just ask! They have a combined 60+ years of experience, tons of patience, and a deep passion for flags. We know you will find them extremely helpful. Let’s meet them and learn a few common mistakes people make when ordering or displaying flags.

Grady McCoy, Flagpole Expert

Grady McCoy

Flagpole Expert, Little Rock Office

You can't get higher to the top of our food chain than Grady McCoy. He married FlagandBanner's owner Kerry McCoy and has been in the flag business for 25+ years. In that time he’s become an industry expert in flags, banners, and flagpoles. Before starting in the flag business, Grady worked as an investment banker.

Watch Grady's video on how to replace your flagpole rope.

Common mistake: At events, sometimes the flag is displayed on the audience’s right instead of the left.

Fun fact: He was born on Abe Lincoln's birthday, but of all the U.S. presidents, he looks the most like Bill Clinton. Would you agree?

Favorite flag: Old Glory

Email: Grady@flagandbanner.com 

Phone: 501-375-7633 ext. 104

Kirk Wygal, Custom Military and Guidons Expert

Kirk Wygal

Custom Flag Expert, Little Rock Office

In his 11+ years at Flag and Banner, Kirk has come across almost every flag-conundrum and can answer any question you might have about flags, poles and other accessories. He originally handled flags in high school JROTC, and then in the U.S. Navy. Kirk served in the Navy as a QM3 (also known as Petty Officer 3rd Class).

Common mistake: Many times customers get a double-sided flag as opposed to the standard or traditional “single reverse” style flag. Double sided flags have three-pieces of material and don’t “fly” as well. They are heavier and will drape down the flagpole.

Watch my What's the Difference? Single-Reverse vs. Double-Sided YouTube video to see the differences.

Fun fact: Named after Star Trek's Captain Kirk

Favorite flag: The 1st Navy Jack, which he considers to be the first flag of U.S.

Email: Kirk@flagandbanner.com 

Phone: 501-375-7633 ext. 103

Catherine Booth, Sales Expert

Catherine Booth

Sales Expert, Miami Office

Catherine is a 21 year veteran of Freedom Flags and stayed on when Kerry purchased the company in 2021. Catherine has a background in the design industry but now focuses on sales, customer service, graphic design, and managing the sewing department. In her words, "I love that place!"

Fun Fact: I am from France originally but born in New York though! I came back to the US in 1997.

Favorite Flag: The American Flag of course!

Email: Catherine@flagandbanner.com 

Phone: 305-981-9996

Jason Carucci, Sales & Flagpole Installation Expert

Jason Carucci

Sales & Flagpole Installation Expert, Miami Office

Jason is an 8 year veteran of Freedom Flags and stayed on when Kerry purchased the company in 2021. Though his primary position is in the sales department, Jason also works on shipping out orders and flagpole installations.

Frequently Requested: Customers in Miami mostly shop for USA flags and International Country flags as well!

Fun fact: I am also a DJ / Music Producer and proud Cat Dad of Aurra & Indigo

Favorite flag: Earth Flag

Email: Jason@flagandbanner.com 

Phone: 305-981-9996

Matthew McCoy

Matthew McCoy

Custom Sales, Little Rock Office

Matthew was literally born for this. Although he is the youngest member of the team, he was raised in the flag business. Son of owner, Kerry McCoy and flagpole expert, Grady McCoy, Matthew cut his teeth on flags (not really!) His great attitude, fun demeanor and songbird skills make for a very happy sales floor. He is also the Executive Director of the non-profit ‘Friends of Dreamland,’ and when needed will run to production to make custom flag and banner layouts. He is an all-around team player.

Common mistake: Most people don’t understand the difference between art file types or PMS and CMYK colors.

Fun fact: Born on July 3rd (the day before the biggest day in the Flag Industry). He has red hair-just like a firecracker!

Favorite flag: New Mexico

Email: Matt@flagandbanner.com

Phone: 501-375-7633 ext. 140

Adrienne McNally, Showroom Sales

Adrienne McNally

Showroom Sales, Little Rock Office

Adrienne quickly worked her way up to the position of Showroom Sales Manager. She excels in customer service, sales and merchandising. When asked about working at Flag and Banner, she says, "All of my colleagues are a joy to be around. Rarely do I make it through the day without laughing myself into a belly ache. Kerry is an amazing and inspirational leader. I am constantly learning new things from her. Being able to walk into this historic building everyday is a reminder of her hard work and if you put your mind/heart into it, you can do anything."

Watch Adrienne's video on a common question the showroom receives on what's the difference between nylon, tough tex and cotton.

Most requested items in the showroom: Besides the US and Arkansas flags, military gifts

Fun fact: Adrienne found her kitten underneath our building. She took it home and named it Audrey Horne, after the character on Twin Peaks.

Favorite flag: Erin-Go-Bragh flag

Email: Adrienne@flagandbanner.com 

Phone: 501-375-7633 ext. 127

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